About us > Certificate ISO 9001:2000
Certificate ISO 9001:2000
Our system of quality management was certified in October 2004 by Det Norske Veritas in conformity with ISO 9001:2000 based on Risk Based Certification and it was nominated for certification.
Certification confirms that the realization procedures of:
- Public courses
- Company courses
- Post-secondary school studies
- Courses for young learners
- Language study stays abroad
- E-learning
- Teacher Training (The Cambridge CELTA, The Cambridge DELTA, Business Course IHFTEB, Certificate IHCYL)
- College courses
- Au-pair
- summer camps
are in conformity with the norm.
Goals of AKCENT International House Prague
- To provide complex service to our customers in the area of language teaching.
- To provide partnership relations and go on in the realization in the system of our customer care.
The company policy
- To keep our customers satisfied and to maintain the quality of present services through observation of the quality level of services provided.
- To inspect, observe and measure satisfaction of our customers to be able to achieve harmony between demands of our customers and aims of the organization.
- To increase satisfaction and choice of services.
- To prove the quality of our services by assuring the conformity with quality management system ISO 9001:2008.
